Building resilience and performance in turbulent times: The influence of shared leadership and passion at work across levels
INTRODUCTION
More than any other crisis, the COVID-19 pandemic is probably the greatest global challenge in recent times, involving deep shifts in social, economic, and political relations. COVID-19 is testing the health and well-being of people around the globe. Besides serious perils to social stability, economic development, and human health, patient care is accompanied by huge stress on health care professionals. Given that caring for patients requires physicians to be physically and mentally healthy, the ability of the health care system to remain a healthy place to work is currently at stake. Before the COVID-19 pandemic, exhaustion and depersonalization were frequent among public health care physicians. The situation causes worry, as doctors in particular are known to be more vulnerable to ill-being and even suicide than most other professions (Gerada, 2018). These issues have increased during the pandemic, as COVID-19 has stretched the medical profession physically and mentally, reaching crisis point. Some physicians are even considering leaving the profession, as they feel “the loss of a deeply meaningful relation with one’s surroundings” (Endrissat et al., 2015, p. 1558), namely, they feel disenchanted. The main objective of this research is then to offer a model to re-enchant public health care organizations.